Refund Policy for IPTV4YouNow
At IPTV4YouNow, we are committed to providing the best possible IPTV experience to our valued customers. However, we understand that there may be circumstances where a refund is necessary. Please read our refund policy carefully to understand your rights and responsibilities when it comes to seeking a refund for our IPTV service.
1. Eligibility for Refund:
- Refunds will only be considered within 7 days of the initial purchase date.
- To be eligible for a refund, you must have encountered a technical issue that our support team was unable to resolve to your satisfaction.
2. Contact Support First:
- Before requesting a refund, we encourage you to contact our customer support team to seek assistance with any issues you may be facing. Often, our dedicated support team can quickly resolve most concerns.
3. Refund Process:
- To request a refund, please contact our customer support team at [Customer Support Email Address] within the 7-day eligibility period.
- Provide a detailed description of the issue you encountered and the steps taken to resolve it with our support team.
- Refunds will be issued at our sole discretion, and the decision will be based on the nature of the issue and whether it was a result of a fault on our end.
4. Refund Method:
- Approved refunds will be issued to the original payment method used for the purchase.
5. Non-Refundable Items:
- Subscription renewal payments are non-refundable. Refunds will only apply to the initial purchase.
6. Partial Refunds:
- In some cases, we may offer partial refunds if you have used our service for an extended period, and the issue occurred after the initial 7-day eligibility period. The decision for a partial refund will be at our discretion.
7. Account Termination:
- If a refund is issued, your access to our IPTV service will be terminated immediately.
8. Changes to the Refund Policy:
- We reserve the right to update or modify our refund policy at any time. Any changes will be communicated on our website and become effective immediately upon posting.
- If you have any questions or concerns about our refund policy, please contact us at [Customer Support Email Address] or [Customer Support Phone Number].
Thank you for choosing IPTV4YouNow. We value your trust and are committed to delivering the best possible IPTV experience.